The 8D method is a complex tool for solving problems of\nsignificant scale which are hard for individuals to solve and\ninvolve solutions which require extra resources. However,\nseveral problems have been detected in the method of 8D�s\nusage in modern organizations. The main aim of this paper\nis to define critical factors which lead to the demotivation\nof problem-solving teams. The primary aim of this research is to empirically investigate the current state of the usage of 8D in Slovak enterprises, including the context of employees� motivation and\ninvolvement; to identify opportunities for improvement of\nthe implementation of 8D by increasing the involvement\nand motivation of problem-solving teams as well as the\nproper usage of the methodology. Questionnaires were\nissued to industrial enterprises operating in Slovakia. Data\nfrom the research were used to propose ways for industrial\nenterprises to increase their 8D effectiveness by setting the\nright performance indicators and the way to integrate these\nindicators into the motivation system. The question to be\nanswered is how to effectively use the intellectual capital\nof problem-solving teams and increase employees� satisfaction in the broader context of the improvement of the\neffectiveness of problem-solving methodology.
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